DELIVERY & RETURNS
Items are posted 5 days a week (excl Sunday and Bank Holiday Mondays) via the Royal Mail sent 1st Class Tracked and Signed
SHIPPING RATES TO UK ADDRESSES
Order value up to £250 are £8.00
Order value between £251 to £500 are £15.00
Order value over £500 FREE SHIPPING
The Tonic Tribe Ltd does not take responsibility for customs fees, customs delays and other customs problems.
The Tonic Tribe Ltd does not take responsibility for delivery times. We post all items promptly but local couriers determine delivery time.
Our customers needs come first and we your experience of The Tonic products and services to meet your expectations. If, for whatever reason, you or your customers are unhappy with the product you have received, please do not hesitate to contact us within 28 days and we will resolve the issue as swiftly as we can.
Breakages via delivery need to be reported within 48 hours of delivery and accompanied with photographs of the damage. We will replace these immiately.